Privacy policy

Last updated: September 20, 2026

This Privacy Policy explains how The Cherry Club (“we”, “us” or “our”) collects, uses and shares personal information when you visit, use or make a purchase through our website and related services (the “Services”). Our store is powered by Shopify.

PERSONAL INFORMATION WE COLLECT

Depending on how you interact with the Services, we may collect:

• Contact details, such as your name, billing and delivery address, phone number and email address.
• Order and transaction details, including products viewed or purchased, returns and delivery information.
• Payment information. Payments are processed by our payment providers; we do not necessarily store complete card details.
• Account details, such as username, password and saved preferences.
• Communications you send to us, including customer-service requests and reviews.
• Device, browser, network and usage information, including IP address, cookie identifiers and interactions with the Services.

HOW WE COLLECT INFORMATION

We collect information directly from you, automatically through cookies and similar technologies, and from service providers and business partners such as Shopify, payment processors, analytics providers, advertising partners, fulfilment partners and delivery carriers.

HOW WE USE PERSONAL INFORMATION

We may use personal information to:

• Provide the Services, process payments, fulfil and deliver orders, handle returns and manage your account.
• Communicate with you about orders, customer support, products and services.
• Personalise and improve the website, products and customer experience.
• Measure performance and, where permitted, provide marketing and advertising.
• Detect, investigate and prevent fraud, security incidents and unlawful activity.
• Comply with legal obligations, enforce our terms and protect our rights and those of others.

COOKIES

We and our partners use cookies and similar technologies to operate the website, remember preferences, understand usage and support analytics and advertising. You can manage cookies through your browser and any consent controls available on our website. Blocking cookies may affect certain functions.

HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information to:

• Shopify, which hosts and supports our store.
• Vendors that provide payment processing, hosting, fulfilment, shipping, analytics, customer support, IT, marketing and fraud-prevention services.
• Business and marketing partners in accordance with applicable law and your choices.
• Professional advisers, authorities or other parties when required by law or needed to protect legal rights and safety.
• A buyer, investor or successor in connection with a business transaction such as a merger, restructuring or sale.

We do not require third parties to use your personal information for purposes unrelated to the services they provide to us.

THIRD-PARTY WEBSITES

The Services may contain links to websites operated by others. Their privacy and security practices are governed by their own policies. Review those policies before providing personal information.

CHILDREN

The Services are not intended for children, and we do not knowingly collect personal information from children below the age required by applicable law. A parent or guardian who believes a child has provided information may contact us to request deletion.

DATA SECURITY AND RETENTION

We use reasonable administrative, technical and organisational measures to protect personal information, but no method of transmission or storage is completely secure. We retain information only for as long as necessary for the purposes described here, including legal, accounting, dispute-resolution and enforcement needs.

YOUR RIGHTS AND CHOICES

Depending on where you live, you may have rights to request access to, correction of, deletion of or a copy of personal information; object to or restrict certain processing; withdraw consent; or appeal a decision. You may also unsubscribe from promotional email using the link in the message. These rights may be limited by law, and we may need to verify your identity.

You can submit a privacy request through our contact page at /pages/contact. Where displayed, the “Your Privacy Choices” link in our footer can also be used for eligible opt-out requests.

INTERNATIONAL TRANSFERS

We and our service providers may process information outside your country. Where required, we rely on recognised legal transfer mechanisms and safeguards. For information about Shopify's processing practices, consult Shopify's privacy documentation.

COMPLAINTS

If you have concerns about how we handle personal information, please contact us first. Depending on your location, you may also have the right to complain to your local data-protection authority.

CHANGES TO THIS POLICY

We may update this Privacy Policy to reflect changes to our practices, legal requirements or the Services. We will post the revised version here and update the date above.

CONTACT

For privacy questions or requests, contact The Cherry Club through our contact page at /pages/contact.